Contact Us

We're here for you!

LIVE CHAT with us by clicking the Help button at the bottom left of the screen.

You can also contact us by completing our contact form on the right.


COVID-19 UPDATE Wednesday 1st April 2020

We continue to dispatch orders as normal. Orders received by 12pm Sydney time on a weekday will be dispatched on the same day.

Australia Post and Star Track are starting to experience delivery delays. See our Delivery Page for more information.

Our Customer Service Team is currently working remotely and our office phones have been diverted. There may be occasional issues reaching us so please contact us via LIVE CHAT if you have any issues calling.


Call us on 1300 459 452Calling from overseas? Call us on +61 2 9645 3516.

For information on our delivery timeframes, visit our Delivery Page.


Customer Service Hours

 9:00am - 5:00pm AEDT weekdays


Want to pick up your order from our Sydney Warehouse?

Due to COVID-19 we are currently not offering pick up from our Sydney warehouse.

We offer the option of picking up from our Sydney Warehouse, based in Regents Park, Sydney.

Simply order online and choose 'Pick Up' at checkout when a Sydney postcode is entered.  You can then pick up your hamper from C1/391 Park Rd, Regents Park NSW 2143 any weekday between 8am and 4pm. 

Contact Form 



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