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LIVE CHAT with us by clicking the Help button at the bottom left of the screen.
You can also contact us by completing our contact form on the right.
Or call us on 1300 459 452. Calling from overseas? Call us on +61 2 9645 3516.
For information on our delivery timeframes, visit our Delivery Page.
Christmas & New Year Customer Service Hours
Christmas Eve Tue 24th Dec 9:00am-5:00pm AEDT
Wed 25th and Thu 26th Dec CLOSED
Fri 27th Dec 9:00am-5:00pm AEDT
Mon 30th Dec 9:00am-5:00pm AEDT
Tue 31st Dec 9:00am-5:00pm AEDT
Wed 1st Jan CLOSED
Thu 2nd Jan onwards 09:00am-5:00pm AEDT weekdays
Cutoff Dates for Delivery by Christmas Eve
Major Australian cities - Monday 23rd December (order by 1pm Sydney time)
All regional and/or remote locations - Wednesday 18th December (order by 1pm Sydney time)
FREE STANDARD DELIVERY (order by 1pm Sydney time)
Sydney Metro - Friday 20th December
NSW, ACT, VIC, QLD Metro - Wednesday 18th December
SA and TAS Metro - Tuesday 17th December
WA and NT Metro - Monday 16th December
All regional and/or remote locations - Monday 9th December
Want to pick up your order from our Sydney Warehouse?
We offer the option of picking up from our Sydney Warehouse, based in Regents Park, Sydney.
Simply order online and choose 'Pick Up' at checkout when a Sydney postcode is entered. You can then pick up your hamper from C1/391 Park Rd, Regents Park NSW 2143 any weekday between 8am and 4pm.
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