Meet the Team
We’re so glad you’re here and want to meet us! We’re The Sol Group Australia and this is our behind the scenes introduction to our team who operate four of Australia’s most successful gift websites: Gifts Australia and The Hamper Emporium.
Australian owned and operated, we are based in Sydney and we love our jobs because we get to help you find the perfect gifts for the people you care about and bring smiles to their faces. It doesn’t get much better than that!
Emily - The Big Boss
She might be the big boss; but her hands on approach to business and willingness to grow and nurture the people around her has helped Emily build a talented team who are passionate about creating an amazing gift experience for customers year round.
Working hard to launch The Hamper Emporium in 2010, Emily expanded online in 2012 where her true passion was revealed and her e-commerce success story began.
Purchasing Gifts Australia in 2012, and Everything But Flowers in 2014; The Sol Group was formed to encompass all three websites. Our resident expert in design, photography and product development; Emily’s expertise in supplier relations helps keep each brand strong and in a great position to grow.
Emily’s favourite occasion for gift giving? When a new baby arrives! I love giving baby gifts so much that I recently gave a baby hamper to our computer repair man (who I barely know) as he mentioned he and his wife were expecting a little girl. I can’t help myself, I get new baby fever.
Emily’s top gift giving tip: Plan ahead. If you leave it to the last minute you get desperate and spend more money! The service station at 8am on Christmas Day is not an option.
Amy - Chief Operating Officer
As The Sol Group’s Chief Operating Officer, Amy is not scared of a challenge; she’s the big sister of Emily & Libby after all! Having travelled the world managing luxury hotel openings and training, Amy knows what it takes to successfully manage a team, and provide amazing customer service. She’s embracing her career change into e-commerce with full enthusiasm to expand and grow The Sol Group and the enjoyment of being home in the Aussie sunshine is a true bonus.
Amy’s favourite occasion for gift giving? Christmas is the best! We have a baby in the family for the first time in almost 30 years, and she makes Christmas even more magical.
Amy’s top gift giving tip: Give from the heart because it's the thought that counts - my wedding present for my sister and her husband was mugs with Foghorn Leghorn painted on them.
Libby - Content & Marketing Manager
Every great business needs a great marketing mind and Libby is the brilliant creative spark that takes our businesses to the world. With second-to-none attention to detail, and a knack for uncovering the latest gift trends, Libby may be the younger sister of Amy and Emily; but she’s also the glue that holds everyone together during tough times; with her dry sense of humour and hilarious wit. Libby is our web design and email marketing guru who loves bringing beautiful products direct to our customers so they always have the perfect gifts to choose from.
Libby’s favourite occasion for gift giving? I really love Christmas time! Although it can be an overwhelming task buying for family and friends, I like thinking of what they all individually would like to receive.
Libby’s top gift giving tip: Take the time to reflect on your recipient - who they are and what they enjoy.
Rebecca - Gifts Fulfilment Manager
Rebecca is our resident florist extraordinaire whose expert attention to detail is what makes our gifts dispatch process so flawless. With over 1,000 product lines under her care; Rebecca oversees the gift wrapping operation to make sure our favourite gifts are wrapped beautifully and ready to send out to bring smiles to faces across the country.
Rebecca’s favourite occasion for gift giving? Christmas and Birthdays but the best occasion is no occasion at all.
Rebecca’s top gift giving tip: Be organised and don't leave it to the last minute, giving gifts is meant to be fun not stressful.
Aoife - Business Development Manager
Part of the team since 2011; Aoife’s excellent performance under pressure and natural flair for business have seen her career with us growing as our businesses have grown. Originally starting in the warehouse; Aoife understands our business at every level and now oversees our corporate sales and corporate business development. She’s as savvy with numbers as she is our corporate customers; so Aoife also oversees our financials and is currently completing her CPA qualification.
Aoife’s favourite occasion for gift giving? Christmas
Aoife’s top gift giving tip: Give a gift related to the recipients interests or hobbies
Ruth - Customer Experience Expert
When it comes to ensuring our customers receive the best possible service, Ruth is a superstar. As our Customer Experience Expert; no problem is too tough for Ruth to tackle. With a wide range of experience in sales, Ruth is an expert at matching customer’s needs with the right solution. Lucky for us, Ruth’s biggest passions are people and presents so she fits in perfectly in the office, and has been known to demand Halloween dress-ups for the ultimate day of fun!
Ruth’s favourite occasion for gift giving? Birthdays would have to be my favourite time to spread the gift giving cheer. Each new birthday is a new opportunity to get creative and spoil a loved one.
Ruth’s top gift giving tip? Observation is key. Make notes when your loved one talks about a product or experience they would love to receive. Going window shopping is great for generating gift insights and is really fun.
Pawan - Warehouse Manager
When it comes to our warehouse; Pawan is our expert in residence. Having started working with Emily in 2009; as the business has grown, so has Pawan’s expertise in stock movement and management. Pawan knows our warehouse like the back of her hand and with her expert guidance; our hamper production is orchestrated like a fine symphony.
Pawan’s favourite occasion for gift giving? Birthdays
Pawan’s top gift giving tip: Wrapping/packaging can make a big difference in the perceived value of present.
Sarah - Procurement & Dispatch Manager
When someone as dynamic as Sarah begins in your business as a Christmas casual; the only smart thing to do is bring her in full time, which is exactly what we did. Originally from France; Sarah is analytic and inquisitive; two traits that suit dispatch and logistics perfectly. Not only is she a spreadsheet expert; Sarah is also the expert at bringing joy to the office; organising special treats for the team on special occasions such as their birthdays.
Sarah’s favourite occasion for gift giving? Birthdays!!! I love celebrating my own B-day so much!
Sarah’s top gift giving tip: Try to add something you made yourself (too make it a little bit special).
Victoria - Experiences Manager
With our customer experiences range growing rapidly; having Victoria’s events management expertise within our team is a huge benefit to our customers and experience providers alike. Thanks to her vast Sydney network; Victoria has a knack for uncovering the coolest experience opportunities for our customers to be able to give the gift of amazing memories to their loved ones.
Victoria’s favourite occasion for gift giving? Christmas! The season actually begins in October for me, it is my absolute favourite time of year- I LOVE giving gifts to all my loved ones at the same time, I definitely get more excited than them!
Victoria’s top gift giving tip: Pay attention all year round, you will find little hints and clues for great personal gifts in passing comments.
Loreena - Copywriting Manager
Loreena is our resident wordsmith; who loves nothing more than crafting the perfect sentence. Loreena’s background in Online Marketing and Business Management are put to good use managing our on-site SEO and freelance writing team. Her main goal is to make sure that our customers have all the information they need to find the perfect gift; because that’s what matters most.
Loreena’s favourite occasion for gift giving? Any time I can surprise my kids with a gift they don’t think they’ll be lucky enough to receive but I know they really want. Their smiles make it all worthwhile.
Loreena’s top gift giving tip: Try to find something unexpected. It’s nice to find gifts that you know people will love and have asked for but there’s something extra exciting about surprising them with something they’d never have expected.
Gifts Australia was established in the year 2000 with the intention of making gift giving easy and reliable.
We know how difficult it can be when you are away from your friends and family and just how important it is to be able to send them a gift to let them know you care. All prices are displayed in AUD. Gifts Australia takes the worry out of gift shopping. We specialise in making sure that your gift arrives beautifully wrapped, and in perfect condition, every time.
All of our gifts are in stock in our warehouse located in Sydney NSW. You order it; we pick it off the shelf, gift wrap it to your specifications and ship it to your loved one. If you just happen to order a cute cuddly plush toy, we even say goodbye before we pop him in the box.
We have something for everyone. Gifts for baby, grandparents, kids, Mum, Dad, friends, weddings, anniversaries, corporate orders and more. Whatever the occasion we have it covered.
We even have a beautiful range of hampers for you to choose from. All designed, tried and tested in our office so you are assured that you are sending quality.